Features

Everything it takes to capture
and keep customers.

Five jobs most service businesses pay for separately — answering, booking, CRM, pipeline, and reporting — working as one connected system, with an AI that can act across all of it.

AI Receptionist

Answer every call, even when no one's free.

Lumio's AI picks up by voice and text 24/7 in your business's voice, captures the details, and books straight into your calendar — handing off to your team whenever a human is the right call.

  • @CK@ Voice and SMS, around the clock
  • @CK@ Books and holds slots in real time
  • @CK@ Logs every caller as a lead automatically
Live calls @PHONE@
Incoming — Maria G.New lead
“Can I book a Friday consultation?”
Booked Friday 2:00pm · details texted ✓
Handled by AI — no one had to pick up
Online Booking

One booking flow customers actually finish.

Take bookings from your site, a text, or the AI — all into one calendar, so two people never land in the same slot and no-shows cost you less.

  • @CK@ Syncs with the calendar you already use
  • @CK@ Deposits collected at booking
  • @CK@ Automatic reminders and confirmations
This week
Confirmed · Sarah Lin 10:00 ✓
Customer CRM

Every client and visit in one shared profile.

The whole team sees the same history, notes, and next steps — so anyone can pick up where the last person left off, and the AI knows who it's talking to.

  • @CK@ Full visit and contact history
  • @CK@ Shared notes across the team
  • @CK@ Follow-up nudges when clients are due
Client profile
O
Olivia Hart
4 visits · last: Treatment
Full history visible to the whole team
Follow-up due in 1 weekSend
Sales Pipeline

From first call to booked and paid.

Every enquiry lands in a pipeline the AI keeps moving — so nothing sits forgotten in a voicemail or an inbox.

  • @CK@ Leads created automatically from calls and texts
  • @CK@ Clear stages from new to won
  • @CK@ See what's worth following up today
Pipeline
New
Booked
Won
Won · $3,120
Reporting

Know what's working, in plain language.

Ask a question and get an answer — what's booked, what's owed, which source brings the best customers — without building a spreadsheet.

  • @CK@ Revenue, bookings, and no-shows at a glance
  • @CK@ Plain-language answers to plain questions
  • @CK@ One source of truth across the business
This week $1,560
“How did last week compare?”
↑ 18% — Fridays are your best day
Payments & Deposits

Get paid at booking, not at the door.

Collect deposits and balances when the appointment is made, so your calendar is full of customers who show up.

  • @CK@ Deposits at the time of booking
  • @CK@ Balances tracked automatically
  • @CK@ Fewer no-shows, less chasing
Deposits
Daniel Cole — Intake$60 of $180

See it run, end to end.

Take a few minutes in the live demo — answer a call, book it, and watch it land in one place.

See the live demo